UFCW President Mark Perrone Applauds Key Elements of Biden Relief Plan

UFCW President Mark Perrone Applauds Key Elements of Biden Relief Plan

“President-elect Biden’s COVID relief plan is a strong first step to taking control of the pandemic and providing Americans with the essential relief they need as this crisis continues,” UFCW International President Marc Perrone (left) said in a statement.

“With COVID-19 cases skyrocketing, America’s essential workers in grocery stores and meatpacking plants are more at risk than ever before and need action to support them on the frontlines. Despite the growing hazards these essential workers face, many companies in these industries have cut hazard pay and abandoned many of the safety measures still needed to protect workers on the job,” Perrone explained. “President-elect Biden’s plan puts essential workers first by creating a national COVID-19 safety standard to protect those on the frontlines, expanding paid sick leave for all workers, calling on companies to provide retroactive and ongoing hazard pay for essential workers, and increasing funding for COVID testing, PPE and vaccine distribution.”

Read more »

Stop and Shop Agrees to Additional Hazard Pay Bonus

Happy New Year! After negotiating with UFCW leadership, Stop and Shop has agreed to pay out an additional $300 for FT and $150 for PT employees for hazard pay. While we believe you deserve more than that for the work you have done for your communities, we appreciate the company’s ongoing willingness to bargain over the issue of hazard pay. To be eligible for this hazard pay bonus, members must be on the payroll as of 12/31/20 and still active on 1/30/21. It will be paid out in early February.

https://www.facebook.com/ufcw371/photos/a.1403521276639215/2918042808520380

Read more »

Local 371 Negotiates Hazard Pay Bonus for Stop and Shop Members

Local 371, together with all of our union sisters and brothers, negotiated a lump sum bonus for Stop and Shop members equal to 10% of their hourly wage for all hours worked from July 5th through August 22nd.  We are proud to announce this recognition of their hard work serving our communities and helping provide families with the food and supplies they need.

 

Read more »

Local 371 Amalgamated Welfare Trust Fund Job Opportunity

Benefits customer service representative

Westport, CT

The Local 371 Amalgamated Welfare Trust Fund (“Fund”) located in Westport, Connecticut, is currently seeking a full-time Customer Service Representative reporting directly to the Benefit Fund Manager. The Customer Service Representative responds to all telephone inquiries and provides customer service support functions for participants of the Fund. The Customer Service Representative is responsible for the day-to-day interaction and communication of health plan benefits, enrollment and eligibility information to participants, dependents and other related parties.

The Fund provides health and welfare benefits approximately 30,000 active union members and their eligible dependents. The Customer Service Representative will handle PHI on a daily basis; proper handling and safeguarding of participant data is essential.

Specific job duties include:

  • Handle all telephone calls regarding benefits, eligibility, enrollment and billing related issues and return messages.
  • Respond to written and email inquiries as appropriate.
  • Research and provide follow-up communications and customer service related to problem resolution, questions, complaints and other requests as required.
  • Actively seek ways to help participants and improve customer service by providing exemplary service to participants and displaying a positive attitude.
  • Track and log inquiries and volumes and prepare required reports for management.
  • Participate in special assignments, project work and other duties as assigned.

REQUIREMENTS

The ideal candidate will meet the following requirements:

  • Work Experience: Literacy of health plan benefits and/or customer service experience, or related experience, required.
  • Educational Background: Bachelor’s degree preferred.
  • Special Skills or Credentials: A basic understanding of HIPAA rules and regulations, health plan benefits, enrollment processes and eligibility rules required. Bilingual (Spanish/English) is a plus. The ideal candidate will be detail oriented with a commitment to customer service, be a flexible team player, have strong organizational, problem solving, analytical, verbal and written communication and listening skills. Candidates must have strong decision making abilities, sound judgment and be able to multi-task and prioritize effectively in order to meet deadlines. Intermediate proficiency with current technologies specifically MS Office suite required.

TO APPLY

The Fund offers a competitive salary and a comprehensive benefits package. The Fund is an affirmative action employer and encourages applications from all qualified candidates regardless of gender, race, ethnicity, age, sexual orientation, marital status, religion, or disability.

Resumes may be emailed to Barbara Fedumenti at local371@sbcglobal.net

Read more »